© 2017 by Bates Office Services Ltd

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Rochester 

A1-A4 Knights Park Industrial Estate, Rochester

ME2 2LS

for Business 

Business needs differ greatly to that of a consumer contract.  Reliability and customer service is critical and we focus on this. 

Thanks to our nationwide distribution and infrastructure, we are able to offer a truly unique mobile service. We have partnered with Vodafone and O2 to host our connections,  while we look after customer service and billing. That means that you get greatly reduced costs, a designated account manager and a customer service team that will answer your call in less than 6 seconds. 

Mobiles

Our initial focus is to show where we can enhance your service levels, whether you are direct with a network or a reseller.  We will provide free bill analysis to see if you are on the right plan and whether there are costs we can prevent. We can show you true, transparent pricing for plans and handsets, and an unparalleled customer service at no extra cost.  

Every account is assigned an account manager, regardless of size and we have branches across the UK to service your account locally. 

Use our bill upload tool to upload your latest bill for a free analysis. 

Customer Experience
True Cost of

Understanding the true cost of your business mobiles, goes far beyond your monthly bundle. We report monthly on your spend, and if we notice any irregularities we will contact you with our recommendations.  We also know that 25% of smartphones are damaged within their first 12 months of ownership. So we will agree repair prices in advance, so no matter what happens to that device, you know it can always be repaired or replaced at a fair price. 

Ownership
01322 550167