At Bates we understand business requirements. Reliability and customer service is critical and we focus on this.
Thanks to our nationwide offices and infrastructure, we are able to offer a truly unique Voice service. We have partnered with the industry leaders to service your fixed line voice minutes, while we look after customer service and billing. That means that you get greatly reduced costs, a designated account manager and a customer service team that will answer your call in less than 6 seconds.
SIP trunking is the standard replacement for traditional ISDN telephone systems. It connects your PBX (Private Branch Exchange) to the PSTN ( or known as the plain old telephone network) via your broadband, ethernet or private circuit.
The system is less costly per channel and provides an increase in flexibility in how geographic telephone numbers can be used. Its incredibly quick to install and delivers extremely robust business continuity.
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No PBX? Try...
If you don't have a PBX in your organisation then hosted telephony over an IP connection is ideal for you. Our hosted IP telephony system is suitable for any sized business and is particularly effective if you have multiple sites working together. It's also capable of serving hundreds of employees.
With only a minimal capital outlay it's a reliable and proven service and a jargon-free approach to telephony and communications. By switching to Hosted you can immediately benefit from a cheaper and more flexible phone service, and it can also help you improve your organisation's productivity and image.
Our solution is cloud based and accessed via a web-based portal and there are no PBX maintenance costs to worry about.